At the heart of the Software-as-a-Service (SaaS) business model is the understanding that the service will always be available when needed. In our 24×7 flattened world, that pretty much means all the time.
Engineering
Monitoring b2b2dot0′s SaaS Availability
Written May 9th, 2010 by Sam Bayer
Categories: CustomerService, Engineering, SLAs, Software-as-a-Service
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Categories: CustomerService, Engineering, SLAs, Software-as-a-Service
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SaaS? Multitenant? ASP? Cloud? Oh My!
I’ve resisted writing about this topic for the past two years because I didn’t think it really mattered. After all, who cares how we architect our application and hosting infrastructure?
The Anatomy of a Hack Attack
Written November 5th, 2009 by Sam Bayer
Categories: Engineering, Friends of b2b2dot0, Software-as-a-Service
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Categories: Engineering, Friends of b2b2dot0, Software-as-a-Service
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Yesterday started off like any other day.
I scanned my overnight emails, read our daily production log, attended our daily standup meeting and then planned my priorities for the day. High on my list was to research a competitor that we were about to do battle with. Little did I know that half way around the world in Chennai, India, they had the same priority.
b2b2dot0 Goes to Budapest
Written October 15th, 2009 by Sam Bayer
Categories: AgilePhilosophy, Engineering, Implementation, Marketing, Product Features, Strategy
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Categories: AgilePhilosophy, Engineering, Implementation, Marketing, Product Features, Strategy
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b2b2dot0′s Executive Management team just concluded our second annual Management Retreat. We rented an apartment in Budapest for a week in order to celebrate our accomplishments, get a bunch of things done, and lay the groundwork for the upcoming year and beyond. Today’s blog post will share the highlights of our week together.
b2b2dot0′s View on SAP’s Shipping Information
Architecturally, our rule of thumb is that all business rules are
handled by SAP. But like every rule worth it's name it has it's
exceptions. One of the bigger, if not biggest one, is our handling of
SAP's shipping information, or what we call the "Shipping View".
Welcome IBM. Seriously.
I couldn’t help but think of this famous 1981 full page Wall Street Journal advertisement when last week I tripped over an SAP Developer’s Network presentation on Blue Ruby.
The Reality of SAP Integration in Real Time
We’ve been living and breathing real-time integration with SAP for the last 10 years. Initially it was almost like magic. You could literally hear people say “those guys really DO get data out of our SAP system!”
“If We are Going to Open Our Kimono…
Written February 22nd, 2009 by Sam Bayer
Categories: AgilePhilosophy, Engineering, Strategy
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Categories: AgilePhilosophy, Engineering, Strategy
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…we had better look good!" proclaimed Tomo Razmilovic, the President of Symbol Technologies in late 1999, as he challenged his management team to expose their SAP system to their customers over the web.
Words Matter
We’re going to try something a little different with today’s post. I’ve asked our CTO, Adrian Zehnder, to start authoring posts about some of the key capabilities and features of our service.
Two mouse clicks in Shanghai…
…generate a buzz in Raleigh and Zurich. This post will recount two parallel stories in Rashomon style that transpired last week. One version is from the perspective of a user in Shanghai, China and the other is b2b2dot0′s “behind the scenes” perspective in both our US and European headquarters.