B2B eCommerce Research

Worried About the Performance of Your SAP Integrated B2B eCommerce Website?

Written May 28th, 2014 by
Categories: B2B eCommerce Research, CEO's Blog
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Well you should be.

After 3 seconds of waiting you’re going to lose 57% of your b2b ecommerce users.  If that’s not enough to fuel your performance anxieties, I don’t know what is.

The rest of this post can be found at our new website, www.corevist.com.


 

Follow our continuing story….

Now that we’ve changed our name and have a new site, future blog posts, news updates and commentary of the state of SAP eCommerce will be posted at www.corevist.com/blog.

 

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How to Staff Your SAP B2B eCommerce Initiative For Success

Written April 8th, 2014 by
Categories: B2B eCommerce Research
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I just came across this article over at practicalcommerce.com entitled “12 Key Job Roles for B-to-B eCommerce Success”.  What amazed me most was that we have several clients who have achieved unquestionable success with their B2B eCommerce initiatives with only one of those roles on staff.  What’s even more fascinating is that they aren’t even dedicated full time to working on their SAP Integrated B2B eCommerce website.

Which role do they have and how can that be?  Read on.

 

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EDI is Great…Until It’s Not.

Written March 13th, 2014 by
Categories: B2B eCommerce Research
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Electronic Data Interchange (EDI) is the “The Workhorse of the Value Chain” according to a recently published Supply Chain Insights report.  In late 2013, they surveyed 79 Manufacturers/Distributors/Retailers, each generating over $250M in annual revenue, and inquired about their use of EDI.  Here are some of the survey’s highlights:

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Goal Setting for an SAP Integrated B2B eCommerce Website Project

Written February 23rd, 2014 by
Categories: B2B eCommerce Research
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A few weeks ago I had the pleasure of kicking off an SAP Integrated B2B eCommerce project for our newest client.  (They’re staying anonymous for now since they don’t want to tip off their competitors).  This isn’t going to be one of our simpler projects for several reasons, not the least of which is that they are in a regulated industry and we’ll have to validate our work (yet again) against FDA 21 CFR Part 11.  Yet I’m really confident that this project will be one of our best.  Why?  Because they’ve been thinking and planning for this project for the better part of a year.

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SAP hybris Delivers B2B eCommerce ROI Model

Written December 6th, 2013 by
Categories: B2B eCommerce Research
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I must admit that we’ve never been successful in convincing manufacturers to invest in their very first B2B eCommerce project.  In our early days, we would spend inordinate amounts of time trying to get some companies to see the light.

Cost savings.  Increased Revenue.  Better customer service.  Blah.  Blah.  Blah.

It mostly ended in the same place…”We don’t need no stinkin’ website“…or some thinly disguised variation thereof.  (I published that post almost exactly 5 years ago to the day. Wow!) None of those conversations turned into business for us at the time***.  Eventually I came to the realization that as much as I’d like to educate the industry about how great B2B eCommerce is and help those “on the fence” companies get into the game…I really can’t afford to do that.  That simply can’t be my job.

It turns out that my job is to make heroes out of those CIOs of SAP Manufacturers who have already decided that they need an SAP integrated B2B eCommerce website and are overwhelmed by the complexity and cost of implementing and supporting a workable solution.

I simply help them get it done.

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Forrester Publishes an SAP hybris Commissioned B2B eCommerce Study

Written November 10th, 2013 by
Categories: B2B eCommerce Research, CEO's Blog
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There is no doubt that 2013 has been the year to pour gasoline on the red hot B2B eCommerce fire.  A few weeks ago Forrester Research released yet another B2B eCommerce relevant study entitled “Online And Mobile Are Transforming B2B Commerce”.  This one was commissioned by hybris and is available for free on their website.

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B2B eCommerce Trends in the UK

Written August 23rd, 2013 by
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A survey of 100 UK based Manufacturers was recently commissioned in order to explore current B2B eCommerce trends in that part of the world.  While nothing earth shattering was uncovered, the findings are worth summarizing since they reinforce what has become the “common wisdom” in our market.

Bottom line?

B2B eCommerce is booming and organizations are struggling to take advantage of the opportunities because of the complexity of the technology and the lack of qualified resources.

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Evaluating the True Cost of Operating an SAP B2B eCommerce Website

Written August 1st, 2013 by
Categories: B2B eCommerce Research
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Demandware recently commissioned a Forrester Consulting study entitled “Understanding TCO (total cost of ownership) when Evaluating eCommerce Solutions”.***   The Executive Summary of the report really hit home with me since I often find myself trying to politely educate prospective clients about the real costs of implementing and supporting an SAP integrated eCommerce solution.  Here are Forrester’s key findings:

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Suppliers are Missing Out on Growth in B2B eCommerce

Written June 2nd, 2013 by
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The Acquity Group just put out the results of a study that indicates that there is a growth in 2013 online B2B purchasing (no big surprise here).  The most interesting conclusion of the study was that while more purchases were being made online, Manufacturers weren’t benefiting from that trend because…well, to put it bluntly…their websites suck.  Their customers were buying online from their competitors who have more “consumer friendly” websites. Read the rest of this entry »

hybris Issues “2012 State of B2B ecommerce” Report

Written November 25th, 2012 by
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A few weeks back I wrote about how Forrester Research was predicting that B2B ecommerce revenues would be double those of B2C ecommerce in 2013 in the US.  Today I’m going to share why one of the industry’s stalwarts, hybris Software, thinks this is going to happen. Read the rest of this entry »