Why Create a Magento Integrated SAP B2B Webshop?

To sell more product.  Plain and simple.

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b2b2dot0 becomes a Bronze Industry Partner of Magento

Written September 30th, 2011 by
Categories: News, Press Releases
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RALEIGH, NC (SEPT 30, 2011) — b2b2dot0 – a software company that provides web-based solutions for manufacturers that run their enterprise on SAP® — is proud to announce that it is now a Magento Bronze Industry Partner.

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Integrating Magento with SAP – Overview

Last December I wrote about how we were dedicating 2011 to integrating Magento with SAP’s Business Suite platform (R3, ECC, All-in-One) via our b2b2dot0 service.  We’ve learned a lot in the past seven months and today, on the eve of Office Relief’s ecommerce website going live; I’m going to start to share some of our findings with the community as a whole.

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b2b2dot0′s SAP Integrated B2B eCommerce Webshops are great for business!

Written August 1st, 2011 by
Categories: Magento, Marketing, Strategy
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Is there a direct correlation between providing our SAP Integrated Webshop to your customers and the performance of your company?  Well, I’ve always felt that there was and now there is corroborating evidence.

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TMI’s Order Status Feature is Dead on Arrival

Written July 26th, 2011 by
Categories: Customer "Dis-Service"
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It’s not often that you see a press release dedicated to celebrating the addition of an Order Tracking capability to a manufacturer’s website.  In fact, in the 15 or so years that I’ve been in the SAP B2B eCommerce business, I can’t ever remember seeing a single one!  So when TMI, LLC took the time to tell the world that they had done just that, I thought I’d better investigate a little further.

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Thule Rules! – B2B eCommerce Channel Conflict Update

Written June 5th, 2011 by
Categories: Agile Moments, CustomerService, Strategy
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Last week I posted on a problem that I had uncovered with the Thule Distribution Channel.  I was desperately in need of finding a replacement key for my car top carrier before the long Memorial Day holiday weekend.  What I found was that Thule had set up an intermediary service called Shopatron that in the name of preserving the integrity of their distribution channel, was actually standing in the way of a timely delivery of that key.

Today I want to update my experience and give a very loud shout out to Steve D. who is Thule’s Internet Manager!  He not only found, and professionally responded to my blog post, but he personally expedited my key order.  I hope Thule knows how wonderful an employee Steve D. is.  In my experience, he is a rare find and Thule is truly lucky to have him in their employ!

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Dealing With B2B eCommerce Channel Conflict

Written May 23rd, 2011 by
Categories: B2C, Customer "Dis-Service", Strategy
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There is a right way, and a wrong way, for a Brand Owner to deal with channel conflict.

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Amazon’s Cloud Crash Loses Customer Data – b2b2dot0 Won’t

Let’s start this post off by saying it’s really not a good thing for anyone (except maybe the blogosphere) that Amazon’s Elastic Compute Cloud (EC2) service went down last week.

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Reinventing the Web Channel to Maximize Sales and Customer Satisfaction

Written April 14th, 2011 by
Categories: B2C, Marketing, Product Features, Strategy
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When the Oracle speaks you have to listen.

So when “Reinventing the Web Channel to Maximize Sales and Customer Satisfaction” by Oracle’s recently purchased ATG product line came across my inbox, I had to read it…and boy am I glad that I did.  It’s wonderful! (For your convenience, you can download a copy here)

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b2b2dot0 Initiates Office Relief’s Magento Paymetric SAP Integrated B2B and B2C eCommerce Website Initiative

It’s been almost two weeks since I facilitated our Project Initiation Workshop at the Oakland, CA HQ of Office Relief.  It was an intense and exhilarating two days where we demonstrated a live B2B eCommerce website integrated to their SAP QA system.  We “threatened” to put the website into production the following Monday and asked the simple question of “why can’t we?”.  (This is how our standard Agile Implementation Methodology, that I’ve written about over the years, works.)

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