I just ran into this post over at the SAP Community Network. It’s a cry for help from an European SAP developer who is being asked to “harmonize” the batch orders that he is receiving from a standalone ecommerce website that his US business unit has developed. Read the rest of this entry »
Author Archive
Is B2B eCommerce Finally Coming of Age?
Written November 16th, 2011 by Sam Bayer
Categories: Agile Moments, Software-as-a-Service, Strategy
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Categories: Agile Moments, Software-as-a-Service, Strategy
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According to this April 2010 article in the DemandGen Report, B2B ecommerce is indeed finally coming of age.
Why Create a Magento Integrated SAP B2B Webshop?
Written October 12th, 2011 by Sam Bayer
Categories: Agile Moments, Magento, Marketing, Software-as-a-Service
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Categories: Agile Moments, Magento, Marketing, Software-as-a-Service
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To sell more product. Plain and simple.
Integrating Magento with SAP – Overview
Last December I wrote about how we were dedicating 2011 to integrating Magento with SAP’s Business Suite platform (R3, ECC, All-in-One) via our b2b2dot0 service. We’ve learned a lot in the past seven months and today, on the eve of Office Relief’s ecommerce website going live; I’m going to start to share some of our findings with the community as a whole.
b2b2dot0′s SAP Integrated B2B eCommerce Webshops are great for business!
Is there a direct correlation between providing our SAP Integrated Webshop to your customers and the performance of your company? Well, I’ve always felt that there was and now there is corroborating evidence.
TMI’s Order Status Feature is Dead on Arrival
It’s not often that you see a press release dedicated to celebrating the addition of an Order Tracking capability to a manufacturer’s website. In fact, in the 15 or so years that I’ve been in the SAP B2B eCommerce business, I can’t ever remember seeing a single one! So when TMI, LLC took the time to tell the world that they had done just that, I thought I’d better investigate a little further.
Thule Rules! – B2B eCommerce Channel Conflict Update
Last week I posted on a problem that I had uncovered with the Thule Distribution Channel. I was desperately in need of finding a replacement key for my car top carrier before the long Memorial Day holiday weekend. What I found was that Thule had set up an intermediary service called Shopatron that in the name of preserving the integrity of their distribution channel, was actually standing in the way of a timely delivery of that key.
Today I want to update my experience and give a very loud shout out to Steve D. who is Thule’s Internet Manager! He not only found, and professionally responded to my blog post, but he personally expedited my key order. I hope Thule knows how wonderful an employee Steve D. is. In my experience, he is a rare find and Thule is truly lucky to have him in their employ!
Dealing With B2B eCommerce Channel Conflict
There is a right way, and a wrong way, for a Brand Owner to deal with channel conflict.
Amazon’s Cloud Crash Loses Customer Data – b2b2dot0 Won’t
Written May 1st, 2011 by Sam Bayer
Categories: Customer "Dis-Service", Software-as-a-Service
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Categories: Customer "Dis-Service", Software-as-a-Service
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Reinventing the Web Channel to Maximize Sales and Customer Satisfaction
Written April 14th, 2011 by Sam Bayer
Categories: B2C, Marketing, Product Features, Strategy
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Categories: B2C, Marketing, Product Features, Strategy
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When the Oracle speaks you have to listen.
So when “Reinventing the Web Channel to Maximize Sales and Customer Satisfaction” by Oracle’s recently purchased ATG product line came across my inbox, I had to read it…and boy am I glad that I did. It’s wonderful! (For your convenience, you can download a copy here)